Política de envío

We prepare and personalize your order within 24 to 72 business hours (Monday to Friday) after it is confirmed. During peak periods, this may take slightly longer.

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package.

Delivery times (Standard shipping – free)

Delivery usually takes 6 to 12 business days, depending on your country.

Important information

• Your order is delivered to the address entered at checkout. Please make sure it is correct.
• We cannot be held responsible if the package is received or signed for by someone other than the recipient.
• Tracking may take 24 to 48 hours to update after shipment.
• Depending on your country, customs duties or import taxes may apply.

Shipping delays

If your order has not arrived within 12 business days, contact us at contact@sorayaparis.com so we can open an inquiry with the carrier.