Refund policy

You have 30 days after delivery of your order to request a refund.

To be eligible, the item must be unused, in perfect condition and returned in its original packaging.

Return shipping costs are the customer's responsibility. Original shipping costs are non-refundable, unless the error is ours or the product is defective.

Once we receive and inspect your return, we will let you know whether your refund has been approved or rejected. If approved, the refund will be issued to your original payment method as soon as possible.

To start a return, contact us at contact@sorayaparis.com.